Shipping Policy

Processing Time

All orders are processed within 1–3 business days (Monday through Friday, excluding holidays). You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Rates

Free Standard Shipping on orders over $99
Standard Shipping: $9.99 flat rate (5–7 business days)
Expedited Shipping: $14.99 (2–3 business days)

Shipping Area

We currently ship to all 50 US states. We do not offer international shipping at this time.

Tracking Your Order

A tracking number will be emailed to you once your package ships. Please allow 24 hours for tracking information to update after receiving your confirmation email.

Damaged or Lost Packages

If your package arrives damaged or does not arrive within the expected delivery window, please contact us at support@jtsdogtreats.store with your order number and we will make it right.